Privacy policy

Thank you for your interest in the services provided by the “SELECTED ONSEN RYOKAN” website.
In order to conduct the following services, we ask users who contact us to provide and allow us to record private information such as names and e-mail addresses (“Private Information,” hereinafter). Please take this into consideration when contacting us.

The usage purposes of Private Information

We use Private Information disclosed to us when contacted for the following purposes.

• Communication pertaining to the exercising of services (telephone calls, e-mail messages, etc.)
• Communication regarding our services and information in response to customer requests
• Follow-up assistance after the requested services have been completed

• * We cannot provide the above services if you choose not to disclose Private Information.

How we store your information

We implement strict control of Private Information within a reasonable scope so that third parties cannot have unauthorized access to your information. We will delete any Private Information for which the above purposes have been fulfilled and which we deem is no longer necessary to continue storing.

Disclosing your information

With the exception of the following cases, we will never disclose your Private Information to a third party without your consent. However, statistical information which cannot identify any specific individual is exempt.

• In order to smoothly execute requested services, we disclose Private Information to related groups and partner companies involved in the services. However, even in this case, the disclosure and usage will never exceed the above usage purposes and no third parties will contact you directly without your consent.
• We will disclose information if we receive a legally binding disclosure request from a judicial institution or government agency.

Enquiries and confirmation

Please contact us by e-mail if you would like to revise or delete any Private Information after your initial notification. We will comply with your request as soon as possible.

Collecting browsing data

In order to be able to provide the most appropriate information to users of our website, we utilize Cookies and Google Analytics to analyze access information, including IP addresses. However, we do not collect private information such as email addresses or names, nor do we identify specific individuals. Furthermore, users can always block cookie acceptance by editing the settings in their internet browser software. For more information on how we use Google Analytics to collect and process data, please read the information on the following website. Google Privacy & Terms

This policy may be altered, corrected, added to, or deleted as necessary.
Established: May 17, 2018